Mumbai, India, June 4, 2026 — TrustPaisa, a digital financial services brand in India, part of the Fingular group, now uses fully autonomous, AI-powered decisioning. All applications are evaluated and processed in real time by artificial intelligence, with no manual intervention.

The enhanced decisioning framework supports real-time evaluation of customer applications based on partner-approved credit policies, risk parameters, customer consent, and applicable regulatory requirements. Manual verification has been completely eliminated. Each application is now assessed within seconds from submission to final determination, regardless of time or application volume. As a result, the company’s specialists can now focus on more strategic responsibilities, including monitoring application processing quality and overseeing final decision controls.

For customers, this results in a simplified and faster application process with immediate resolutions available at any time. The system ensures consistent evaluation standards across all applications.
The AI-enabled decisioning engine evaluates permitted data points, including credit history and other consent-based inputs, to support risk assessment within approved parameters. The framework is designed to scale with application volumes without compromising control, compliance, or processing quality

“This transition marks an important step in the development of TrustPaisa’s technology platform,” said Pushkar Prasad, CEO of TrustPaisa. .“By strengthening AI-enabled decisioning, we are improving speed, consistency, and operational efficiency while ensuring that risk controls, governance, and customer protection remain central to our approach.” 

Risk and AI teams oversee the decision-making system by setting policies, monitoring performance, and validating outcomes. Embedded risk controls and ongoing model testing ensure decisions remain consistent and auditable. AI-powered decisioning improves unit economics by reducing the cost of evaluating each application. Lower verification costs increase operational efficiency and strengthen portfolio resilience across market conditions. This transition is part of a broader technology roadmap that includes further automation of customer onboarding, servicing, and collections.

Note: Loan sanction, disbursal, and lending-related obligations are undertaken by TrustPaisa’s regulated lending partners in accordance with applicable laws, partner-approved policies, and regulatory requirements.

About TrustPaisa

TrustPaisa is a digital financial services brand in India, part of the Fingular group, launched in 2025. It enables customers to access online financing products through mobile and web-based journeys, supported by digital onboarding, KYC workflows, consent-based data evaluation, personalized offers, and seamless repayment options through its partners. Within its first year, TrustPaisa achieved operating profitability and rapidly scaled nationwide, serving millions of users.

The brand continues to enhance its digital ecosystem and user experience, with future expansion planned into BNPL solutions and digital savings and current accounts — positioning TrustPaisa as a next-generation neobank for underserved consumers in India.